Privacy Policy

We respect your privacy and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

  1. Why we value your privacy

  2. What information we hold

  3. Where we store your information

  4. What we use your information for

  5. Who’s responsible for your information at our company

  6. Who has access to information about you

  7. The steps we take to keep your information private

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

We ask for your account and contact information when you hire or buy something from us.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

  • When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us that.
  • When you buy something from us, we collect your name, email address, phone number, and a delivery address.
  • If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.

Where we store your information

We store your information in our accounts software offline. We chose these systems partly for their commitment to security.

What we use your information for

We will use your information to send you quotes, invoices, statements, or reminders.

Who’s responsible for your information at our company

Michela Chiucini, is responsible for the security of your information. You can contact her by email at info@taostudiodesign.com if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access.

The steps we take to keep your information private

The computers we use are all encrypted using File Vault and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Michela by email at info@taostudiodesign.com.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

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